Book appointments
Checks your open times and books callers in
Works out of the box
The agent library
Every agent arrives knowing the calls you get — what people ask, what counts as urgent, and what it must never say. Add your details and it’s yours in minutes.
Your call, not ours
Every agent can book, answer from your own material, take a message and put a caller through. Turn on the ones your business needs and leave the rest off.
Checks your open times and books callers in
Works out of the box
Answers hours, prices, and policies from facts you approve
Needs: add at least one knowledge base with your business facts
Captures name, number, and reason for your team
Works out of the box
Passes the call to a person when it truly needs one
Needs: add who to transfer to under voice → transfers & handovers
Quotes real fares on the call instead of promising a callback
Needs: connect a flight booking system under integrations — your own sabre account, or any flight api
Answers current questions your knowledge base does not cover
Works out of the box
Texts confirmations and follow-ups after the call
Works out of the box
The general receptionist starts blank and well-behaved, and becomes yours the moment you add your knowledge.
Start with the general receptionist